Archive for January, 2012

Content And Search Referrals

Tuesday, January 24th, 2012

Content is a curious beast in search engine marketing. Since I set up Little Big Voice, people have consistently asked me for my advice on content and how to approach a strong content strategy to boost the search engine ranking positions of their websites. Content does require a strategy behind it or you will invariably saturate your site with content that isn’t relevant or intelligent.

In the early days of Google – even up until recently – the quality of the content didn’t matter to them. These days, the plates have shifted and Google now wants quality content over excesses of content. With a proper strategy behind it and an intelligent implementation of a plan, you can drive good traffic to your website with strong search referrals. Without that, your site is going to have a real struggle on its hands.

Even today, websites are churning out content for the sake of having it on their site. They write, they upload and they wait for the traffic to come streaming in without a single thought to writing quality articles relevant to their desired keywords. It’s no longer enough to saturate the site with content; the content has to serve a purpose and speak to both an audience of readers and the Google bots. A hundred pages of mediocrity pales against a handful of quality content pages that were written for a purpose.

Unique 

The Google search engine algorithm actively ‘punishes’ sites that have plagiarised or duplicate content. It does this by dropping the duplicated pages down in the search rankings far below the original content. Duplicated content creates a hostile environment for your site because it creates a negative picture for the search bots. As a result, you will find that all of your search engine marketing efforts will be undone very quickly. Search engines will see you as a spam site or worse. Developing unique content will lead to increased search referrals and drive traffic to your site if you sustain the content strategy intelligently.

Search engine marketing is a case of building up trust on two fronts. You have to build ‘trust’ with the search engines by providing strong content that adheres to the laws of GoogleBot, but you also have to prove your worth to your audience. Quality content will bring an audience back to your site for more information on relevant or associated subjects.

The online community is very sharp. If you’ve plagiarised content, particularly if you’ve done so from another competitor’s site, you will get found out. The online community has a sharp eye for things like this and they can spot it instantly if they’ve been reading about the specified topics in more than one place. Write targeted content that’s focused on matters of interest relevant to your site and keywords. Establish yourself as an authority on your keywords and subject matter and your audience will trust you for information above others.

Paul

 

Is Google’s Search Algorithm Out Of date?

Tuesday, January 24th, 2012

This is another popular question for search engine marketers and Google-snipers to ask, but it should be met with a fairly resolute, “no.” Google updates its search engine algorithm almost daily in order to keep up with the fluid world of search engine marketing.

Black hats start to lose their shirts

As Google adapts its algorithm and implements changes to it, it’s getting harder for black hats to use their shady techniques to boost themselves up the rankings. The latest updates favour newer content to give fresher results. Doing this shows that good quality, organic content. The black hats who swear by out of date algorithms are going to see their traffic disappear like a Las Vegas magician.

Like the Panda update, these changes to the algorithm are actually quite significant. Panda sent a lot of businesses into a fright because it changed the game in a big way. Panda would downgrade the beastly content farm websites that have copied content or saturated their pages with useless, black-hat content. Some legitimate sites have also suffered losses in their ranking positions since the algorithm change

What the new algorithm looks for in websites:

  • Fresher results that will affect 35 per cent of results: that’s huge compared to other updates to the algorithm. The new content added to sites will be higher in the rankings. This isn’t new necessarily, but it has been radically improved from the 17.5 per cent freshness of previous updates. Does this mean that they are improved by 35 per cent; that’s an important distinction to make in order to look at the  algorithm update objectively. It simply means that 35% of results are going to be affected by the most recent algorithm update.
  • Official pages will now rank highly in the search engine rankings: all official brand or company pages, official blogs and sites will all be boosted in the Google rankings. This increases the effectiveness of all ‘official’ pages and should – in theory – cut down on some of the more underhanded search engine marketing techniques employed by various competitors within certain industries. This modification should render fake or dodgy pages irrelevant or certainly impact on their effectiveness in the search engine rankings.

People always feel like they are having the proverbial rug pulled from under them whenever Google does something to change the way it ranks pages. The reality is that search is like that; it’s a fluid process and it is always evolving in order to compensate for changes in the industry or changes in technologies. It’s an organic medium and one that should always be evolving in order to give a balanced approach to marketing via search engines and the rankings. As Google grows to decide what’s ‘important’ and what is deemed to be unimportant.

Paul

 

 

 

 

January 2012 E-Commerce Checklist

Thursday, January 5th, 2012

Digital businesses are doing reasonably well at a time when the High Street is feeling the literal squeeze of the struggling economy. In the current climate, however, it’s important for an e-commerce website to constantly reassess and readdress its model in order to improve its operations and strengthen its offering to customers.

Here are some key things to check off to ensure that your e-commerce site is operating at its peak in January.

Social support and customer service

January can be a hectic time for ecommerce websites, particularly around the beginning of the month. The January sales cause an influx of traffic with consumers eager to find the latest hot deals after Christmas. This is a time when your social media campaign can support your ecommerce and digital marketing efforts in the best possible way. Use this time to engage with your customers and talk to them on social media. You’ll find that more customers use Facebook pages and Twitter around this time as they try to communicate any issues or difficulties they are having with their online shopping experience. If they don’t get a reply straight away, a simple post can escalate into a much bigger issue.

The key to social media is awareness. People are always watching you on social media and it’s important that you NEVER remove a post that criticises your website or your brand. Removing posts like this is bad customer service and bad PR; it can turn a relatively simple issue into one with much bigger stakes. If someone is unhappy and venting on your Facebook page or Twitter feed, speak to them directly to ascertain what the problem is and deal with it as quickly as possible. If customers can see you dealing with your customers and interacting with them proactively, they will have greater confidence in your brand’s ability to deal with customers in a positive way. This will be particularly encouraging for any new customers debating whether or not to order with you for the first time.

Social media is a great support to your e-commerce campaign in January and its customer service value is not to be underestimated.

Stock levels

The January sale is a guarantee that your stock levels will run low on certain items, both sale items and regular stock. It’s important that the messages are clear and immediate if stock runs out on a certain item. Set a graphic that displays when stock runs down and out. This is a clear indication to your customers that the item is unavailable and stops them from getting frustrated when their order won’t go through. Keeping the item live and disabled is much better for search engine marketing because it keeps the content and URL live for the search engines to find.

Sales newsletters

Although a heavily saturated market around this time of year, the newsletter is still a good way to target your customers. More consumers are opening their emails on mobile devices and a targeted, segmented email notification of an appropriate offer might sway them to purchase immediately via their mobile.

E-commerce sites stand to start the year on a strong note if they check off these key points on the e-commerce checklist. Be smart about your targeting and you’ll be off to a good start for 2012.

Happy 2012 from Little Big Voice.

 

Paul